It’s just a big computer that stores your website and emails, that is available 24/7  so that everything works exactly as it should.

This is the www.yourcompanyname.co.uk bit that you see when you go to various websites.  You can register one with us right here.  If you want a website, you kind of have to have a domain name so that people an find you.

Some technical knowledge is preferable, but there is a lot of information on this site about how to do things, and if you get really stuck just click the LIVE CHAT button and we’ll see if we can help.

Just choose one of the shared hosting packages and follow the instructions from there.  Live chat is nearly always available to talk you through it.

Oh yes, that’s really easy.  Choose a package and you’ll be asked if you want to transfer a domain to us or register a new one.

There are lots of ways to transfer a website.  If you have a basic knowledge of FTP then you’ll be fine.  If you have no idea then let us know and we’ll see if we can help.  A small charge might be applicable.  If you know what you are doing and you have a flashy website with databases, you can do all of this via your Control Panel.

On your computer you have a hard drive that stores all your images, music, documents etc.  Web space is similar.  You are buying a certain amount of space to store your website.  If you have small website and a few emails, then 500mb is plenty enough.  After 12 months you may have to go through and delete a few emails off of the system, just to free up a bit of space.  If you have an online shop with hundreds of products and a database, you may want to consider buying more web space.  Don’t worry, you are warning if you are running out of space and you can upgrade at any time.

 Monthly bandwidth represents how much data can be served up to people on the Internet each month. If you host big pictures, music, or video, this will get used up much more quickly than if you just have a few pictures and text on your website.  Don’t worry too much about it for now.  We’ll warn you if you start getting near your limits.   The likelihood is, that bandwidth constraints will never bother you.

We’ll not bore you with the meaning.  An FTP account is just something you (or your web designer) uses to upload your website into your hosting space.  The more you have, the more people can upload and make changes to your website at the same time.  You’ll more than likely only ever need 1!

Yes.  You are limited by what package you choose, so make sure you order a package that has enough.  Once ordered simply go to your control panel, click email accounts and create your own right there and then.  You can even choose your own password.  You can access your email via something called webmail, or set it up on your computer, iPhone, iPad or other device.

If you have a simple website then no, you’ll probably not need one at all.  If you have something that was built in WordPress or Joomla, or some other content management system, then you need a minimum of one.  If you have an online store, you’ll probably need more than one.

Absolutely not.  Choose one of the better packages so that you can host multiple websites or domains.  Even with a lesser package you can do something called “Park Domains” but just ask if you are confused.